In order for us to start adding value to your business, we have to get to know you first.  We’ll have started this process as we assess whether we’re a suitable fit for your business before we accept an engagement.  This is then developed further as part of the on-boarding process, setting up the software and importing opening balances, and establishing the routine for how we’ll liaise with you and your team.  This builds a solid foundation for us to embark on a long term, value adding relationship.